Emotional Intelligence
The skills of communicating well and getting along with others are very important and can be improved with practice.
What is ‘emotional intelligence’?
The set of skills involved in communication and relating to others can be called Emotional Intelligence (EQ). These skills include:
- Knowing your own emotions
- Recognising and being sensitive to other people’s emotions
- Knowing how to calm down when you are upset or angry
- Developing the skills of restraint—knowing when it is wise not to say or do something.
Developing emotional intelligence skills helps young people succeed. Study after study has found associations between high levels of EQ and success.